Part of package 4: Sales Portal
Region: GermanyService: At riskOwner: Lena BergerSource: Referral — Dealer Hahn+Kolb
Service healthAt risk
1 machine(s) without an active service contract2 open tickets · 1 ticket without contract cover · no on-site visit on record- Soon · smile 600 SM6-2023-0118 — Premium Care 12 months
- Soon · venturion 800 VT8-2024-0042 — Software update 4.7.3 (security) — schedule with service
- Soon · smile 600 SM6-2023-0118 — Software update 3.4.2 (security) — schedule with service
Activity timeline
Email, calls, meetings and notes
- 2026-06-10EmailL. Berger
Quote Q-3301 sent, follow-up scheduled.
Sites
Locations and properties of this account · machines and tickets are assigned per site
1 site · read-only
| Site | City | Machines | Open tickets | Service |
|---|---|---|---|---|
München Werk 1 · Halle 3 Hall · Plant no. MTU-M1 | München | 1 | 1 | Watch |
Installed machines
Synced from service records · expand a machine for documents, predictive status and its digital twin
| Serial | Model | Site | Installed | Contract |
|---|---|---|---|---|
HY-12003 | hyperion 2 | München Werk 1 · Halle 3 | 2023-10-08 | Premium |
VT8-2024-0042 | venturion 800 | Unassigned | 2024-03-18 | Premium |
SM6-2023-0118 | smile 600 | Unassigned | 2023-06-12 | Expired |
GN3-2026-0007 | genius 3 | Unassigned | 2026-07-01 | Standard |
Service history
Field-service tickets for this account · read-only for sales
2 open · 2 total
| Ticket | Machine | Service location | Status | Contract | Priority | Date · technician |
|---|---|---|---|---|---|---|
SR-4821 Probe calibration drift after spindle service | smile 600 SM6-2023-0118 | Unassigned | Scheduled | Premium | High | 2026-07-01 T. Wagner |
SR-7702 Annual preventive maintenance | hyperion 2 HY-12003 | München Werk 1 · Halle 3 Dachauer Str. 665, 80995 München, Germany | Open | Premium | Medium | — Unassigned |
Open quotes
3 open · 329.700 €
Order history
From abas ERP (on-prem) and sales order confirmations
| Order # | Date | Total | Status |
|---|---|---|---|
| ORD-2026-0301 | 2026-09-01 | € 1,850 | Placed in myZOLLER shop · TMS subscription renewal |
| SO-22001 | 2026-03-04 | € 248,900 | Invoiced |